Frequently Asked Questions
Everything you need to know about our premium wholesale LED solutions.
What is the minimum order quantity for wholesale pricing?
To qualify for wholesale rates, we typically require a minimum order value of $500 or bulk case quantities, depending on the specific lighting fixture or component.
Do your LED products come with a warranty?
Yes, all G.W.S. LED products are backed by a comprehensive 3 to 5-year manufacturer warranty, ensuring long-term reliability for your residential or commercial projects.
How long does shipping take for bulk orders?
Standard processing takes 1-2 business days. Shipping times vary by location, but most domestic wholesale orders arrive within 3-7 business days via our freight partners.
Are your lighting products certified for safety?
Absolutely. Our inventory is fully compliant with industry standards, featuring UL, ETL, or DLC certifications to meet strict building codes and safety regulations.
What is your return policy for wholesale purchases?
We accept returns on unopened, resaleable items within 30 days of delivery. Please note that a 15% restocking fee may apply to large bulk returns.
Do you offer technical support for installation?
While we do not provide on-site installation, our technical team is available via phone or email to provide wiring diagrams and product specifications for your electrical contractors.